PRIVACY POLICY

Privacy Policy – CrystalScents

Last Updated: [11.03.2025]

At CrystalScents, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

When you interact with our store, we may collect:

• Personal Information: Name, email address, phone number (including WhatsApp), shipping and billing address.
• Payment Information: We do not store your card details; all transactions are securely processed through trusted payment gateways.
• Order Details: Products purchased, order history, and transaction details.
• Website Usage Data: IP address, browser type, and browsing behavior to improve our services.

2. How We Use Your Information

We use your information to:
. Process and fulfill your orders.
. Provide customer support and respond to inquiries.
. Improve our website, services, and product offerings.
. Send order updates, promotions, and exclusive offers (only if you opt-in).
. Prevent fraud and ensure secure transactions.

3. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share it with:

• Shipping Partners: To deliver your orders efficiently.
• Payment Processors: To securely process payments.
• Legal Authorities: If required by law for fraud prevention or legal compliance.

4. Data Security

We implement strict security measures to protect your personal data from unauthorized access, alteration, or disclosure.

5. Cookies & Tracking Technologies

We use cookies to enhance your shopping experience. You can manage your cookie preferences through your browser settings.

6. Your Rights & Choices

• You can request access, correction, or deletion of your personal data.
• You can opt out of marketing communications anytime by contacting us.